At Lawson Financial Ltd, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and Financial Conduct Authority (FCA) requirements.

1. Who we are

Lawson Financial Ltd is a mortgage and protection brokerage authorised and regulated by the Financial Conduct Authority. We provide mortgage and insurance advice tailored to your needs.

2. What information we collect

We may collect the following types of personal data:

• Contact details (e.g. name, address, phone, email)
• Financial details (e.g. income, outgoings, credit history)
• Employment details (e.g. job title, employer, length of employment)
• Health details (only where required for protection/insurance applications)
• Identification documents (e.g. passport, driving licence, proof of address)

3. How we use your information

We use your information to:

• Provide you with mortgage and protection advice.
• Assess your eligibility for mortgage and insurance products.
• Submit applications to lenders and insurers on your behalf.
• Meet our legal and regulatory obligations.
• Communicate with you regarding your applications and policies.

4. Our use of Artificial Intelligence (AI)

We may use AI tools to support our business operations. Examples include:

• Drafting educational or marketing content.
• Summarising product literature for internal use.
• Improving administrative efficiency (e.g. note-taking, template creation).

Important:

• AI is not used to provide financial advice or make decisions about your application.
• We do not enter your identifiable personal or financial data into AI tools unless they are secure, compliant, and approved for use.
• All recommendations and advice are given by a qualified human adviser.

5. Legal basis for processing

We process your personal data under the following lawful bases:

• Contract – to provide the services you request.
• Legal obligation – to comply with FCA and legal requirements.
• Consent – where we need your permission (e.g. marketing).
• Legitimate interests – to improve our services and operations.

6. Sharing your information

We may share your information with:

• Mortgage lenders and insurance providers (to arrange products for you).
• Credit reference agencies (where required by lenders).
• Regulators and legal authorities (if required).
• Trusted third-party service providers (e.g. compliance support, IT systems).

We do not sell your personal information to third parties.

7. Data security

We use robust security measures to protect your data from loss, misuse, or unauthorised access.

8. How long we keep your data

We will keep your personal data only as long as necessary to fulfil our regulatory and legal obligations, usually for a minimum of 6 years after our relationship with you ends.

9. Your rights under GDPR

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (where applicable).
• Restrict or object to processing.
• Request data portability.
• Withdraw consent (where processing is based on consent).

To exercise your rights, please contact us (see details below).

10. Contact us

If you have questions about this Privacy Policy or how we use your data, please contact:

Lawson Financial Ltd
8 Biscay Close, Hill Head, Fareham, Hants PO14 3RG
Tel: 01329556553
E- michelle@lawsonfinancial.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.